The Xbox would make a repeated clunking noise as it tried to read the scratched areas of the disc.Only certain parts of the game would crash e.g.An Xbox warning message appeared saying “the disc is unreadable” and we should clean the disc and reboot.The Modern Warfare 3 game became unplayable.Don't even try asking them for a refund for your game. However, this appears to be a very common problem with the Xbox and one which Microsoft won't accept responsibility for. This was news to us and we'd never heard of any consoles scratching up discs before. If you're unlucky enough to encounter this problem you most probably heard the scratching noise coming from the console too. These telltale marks are usually completely circular and quite deep. Apparently after searching online, any movement of the Xbox console during gameplay can result in a catastrophic scratch on the surface of the disc. The disc was completely unplayable but we fixed it in the end. We spent several hours online looking for ways to clean the disc and remove the circle scratches. Our copy of Modern Warfare 3 was unexpectedly scratched by the Xbox console last night.
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